Delivery terms
For logistical reasons, some items in the same order may be shipped separately, meaning you may receive your products in multiple packages. To ensure accurate and timely delivery, please double-check and enter your shipping address correctly during checkout.
Please note that we are not responsible for lost packages due to an incomplete or incorrect address provided by the customer. It is important that you verify your shipping details to avoid delivery issues. At checkout, you will have the option to select a shipping method, including the free option, which means the product will be shipped from an out-of-country supplier.
Our standard order processing time is 2-5 business days after placement. After processing time, the estimated delivery time is 6-10 business days. These are approximate delivery times and we do not guarantee specific delivery dates.
Once your order has been processed, we will generate a tracking number and send it to you via a shipping confirmation email. If you have not received your tracking number within 5 business days, please notify us by email at crochetworld.info@gmail.com , including your order number.
We strive to ship your orders as quickly as possible, but unforeseen circumstances may cause delays, such as public or national holidays, natural disasters, air and ground transportation strikes, or other events beyond our control. If your delivery exceeds 45 business days, we offer a full refund to ensure your satisfaction.
Rest assured that we are dedicated to meeting or exceeding your delivery expectations. Our team will always make every effort to deliver your products on or before the estimated delivery date.
If you have any questions or concerns regarding our shipping process, please feel free to contact us!